Shipping

Shipping Policy

At Forever Wicker we offer free shipping on all orders over $1,000.00. For orders under $1,000.00 a flat fee of $79.00 is added to cover shipping expenses. This applies to orders within the contiguous United States. Additional shipping charges will apply for any orders outside the contiguous United States. Please contact us for details at info@foreverwickerfurniture.com regarding shipping to Alaska, Hawaii or other US territories.

LTL & Freight Deliveries

Most of our furniture ships via LTL (Less-Than-Truckload) freight delivery due to size and weight. Freight deliveries are standard curbside delivery, meaning items are delivered to the curb or end of the driveway and do not include inside placement or assembly.

If you would like white glove delivery (inside delivery, room placement, and/or packaging removal), please note this at checkout or contact us after placing your order. We will make every effort to accommodate the request; additional fees apply and availability varies by location.

Freight deliveries are typically made Monday through Friday during normal business hours. Once your order arrives at the local delivery terminal, the freight carrier will contact you directly to schedule a delivery appointment.

A responsible adult must be present to receive and sign for all freight deliveries.

Delivery Inspection Requirement

Customers are required to inspect all items thoroughly before signing the delivery receipt. Any visible damage must be clearly noted on the freight carrier’s delivery paperwork at the time of delivery.

Failure to note damage at delivery may limit our ability to file a freight claim or arrange a replacement. Carefully documenting any issues helps ensure faster resolution. For additional details, please review our Refunds & Returns policy.

Smaller Items and Standard Ground Shipping

Some products qualify for standard ground shipping. Shipping method eligibility is determined on an order-by-order basis based on product size, weight, and packaging.

Standard ground shipments do not require a signature by default. If you would prefer a signature upon delivery, please note this at checkout or contact us after placing your order.

Order Confirmation

Once your order is placed, you will receive an order confirmation email confirming that your order has been successfully received and your payment processed.

Orders are submitted promptly for fulfillment and prepared for shipment according to the delivery method selected at checkout.

Estimated Shipping Dates

Shipping dates displayed on product pages are estimates and may vary slightly due to carrier scheduling or transit conditions.

If any adjustment to the estimated delivery timeline is required, we will notify you by email as soon as possible. Customers will have 24 hours to request changes or cancel the order by replying to the confirmation email or contacting us through our website.

If no changes are requested within that timeframe, the order will proceed as scheduled.