Refunds & Returns

Refunds & Returns

We want you to love your purchase. If something doesn’t feel right, we’re here to help every step of the way.

Order Cancellations

You can cancel your order within 72 hours at no cost.

After 72 hours, a 20% cancellation fee will apply. If your order has already shipped, return shipping and delivery costs will also apply.

Any approved refunds will be issued back to your original payment method.

Damaged Items

When your order arrives, we recommend taking a quick look at the packaging and items to make sure everything looks good.

If something arrives damaged and is accepted at delivery, the shipping carrier will handle the claim. Don’t worry—we’re happy to help point you in the right direction if you need it.

Defective Products

If your item has a manufacturing defect (rare, but it can happen), it will be covered under the manufacturer’s warranty.

Most manufacturers will repair or replace the item depending on the situation.

While we don’t process refunds or exchanges for defective items directly, we’re absolutely here to help. We’ll assist you in connecting with the manufacturer and make sure the process is as smooth as possible.